Global Mail Avenue Shipping Policy

At Global Mail Avenue, we are committed to providing secure, reliable, and timely logistics solutions for customers worldwide. This Shipping Policy outlines how we process, transport, and deliver shipments.

Order Processing

All shipments are processed after booking confirmation and successful payment, where applicable. Customers are responsible for providing accurate sender and recipient information to avoid delays.

Delivery Time

Delivery times vary depending on the destination, shipping method, customs procedures, weather conditions, and other unforeseen circumstances. Estimated delivery dates are provided as a guide and are not guaranteed.

Customs and Duties

International shipments may be subject to customs inspections, import duties, taxes, and local regulations. These charges are the responsibility of the recipient unless otherwise agreed.

Packaging

Customers are responsible for ensuring that items are securely packaged. Global Mail Avenue reserves the right to reject improperly packaged or prohibited items that may compromise shipment safety.

Restricted Items

We do not transport illegal goods, hazardous materials, explosives, counterfeit products, perishable goods (unless specifically approved), or any items prohibited by local or international laws.

Delivery Attempts

If delivery cannot be completed due to an incorrect address, recipient unavailability, or refusal to accept the shipment, additional storage, return, or redelivery charges may apply.

Loss or Damage

While every shipment is handled with care, customers should inspect deliveries upon receipt. Any claims for loss or damage must be reported within the specified claim period and supported with the required documentation.

Delays

Global Mail Avenue is not liable for delays caused by customs clearance, natural disasters, strikes, government actions, transportation disruptions, or other events beyond our reasonable control.

Contact Us

For shipping inquiries, tracking assistance, or support, please contact our customer service team. We are committed to providing prompt assistance and ensuring a smooth shipping experience for every customer.